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Rog 5 air triggers stopped working unexpectedly

Jd1223
Star II

Phone:rog5s 

Os: Android 13

I've had my phone for over a year now and I've never dropped it or physically damaged it in any way. My triggers were working fine and then just the other day I opened up cod mobile and halfway through a game my triggers stopped working.  I restarted that phone several times in safe mode and regularly and they would work for a few minutes only to stop working alltogether . Ib factory reset my phone and it has done nothing. Please someone help me. I've seen others with the same problem online but I cannot find a solution. I'm beyond frustrated!!!

5 REPLIES 5

Rikshi
Star II

Same happened with my phone too. Sent to service center and it replied that it is "customer induced damage". Gave me the option to change lcd screen with cost around 16K and I had to refuse because it's a regular fault most people are facing with Rog phone 5s.