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(Reposted)Fingerprint not working working/armoury crate version is not for my phone

Star III
Please tell us some basic information before asking for help:
Model Name:Rog Phone 5
Firmware Version:18.0840.2109.176
Rooted or not:not:No
Frequency of Occurrence:After I got my phone back from the service center
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My phone had those issues which everyone have,the wifi/hotspot stopped working and shortly after the phone died and never worked again.Sent it to the service center,the motherboard got replaced and I got my phone back after 2 weeks.
After I turned on the phone,I saw that the armoury crate version that I have is not for the normal Rog phone 5(the one with the rog logo on the back,that I own) ,it is for the Rog Phone 5 Pro(the one with the screen on the back).
I also tried to use the fingerprint,but it didn't work at all.I did a test on the calculator using ".12345+="and it says that the fingerprint is working.
I think they installed a wrong firmware version on my phone and thats why the fingerprint and the rgb is not working.
Anyways....How can you guys do such mistakes?Man..
I attached some pictures,explaining my issues much better
Waiting for a Asus mod to reply bc they havent done anything last time.I just hope I wont have to send it to a service center again.


Community Legend I
Asus still hasn't answered you !!!!

Star III

Asus still hasn't answered you !!!!

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Even if they do,I can bet they will tell me to do a factory reset or something(already did) and tell me to get it to the service center

Rising Star II
Well, this is Asus.. what to expect

Zen Master II
Just change your phone backdoor with rog 5s pro and you will be fine 🤣