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PHONE NOT WORKING/NETWORK ISSUES?

Gormanfam12
Star I
My ASUS Rog 5 has stopped working after the last update I did. I can't make phone calls or recieve calls or texts of any kind. I did all the recommendations that I read to do like reboot/restart phone, restart in safe mode, turn airplane mode off in safe mode, reset network settings, tried buying a new SIM card, etc. Nothing worked. I know a lot of people online have had this problem and similar issues like mine from what I've read on other forums and websites and it doesn't sound like anybody has found a solution which is frustrating. Is there anyway I can reverse a software update or does anybody have any other suggestions I might try? Any help what so ever would be greatly appreciated. Thank you!
2 REPLIES 2

Jiaszzz_ASUS
Moderator
Moderator
Hello Gormanfam12 ,
We apologize for any inconvenience this may cause.
Based on the situation you describe, it is recommended that you visit the ASUS Repair Center to have your device checked.

Choose your language | Official Support | ASUS Global
Meanwhile, I have sent you a private message for more details.
Thank you.

ASUS_Bot
Rising Star II
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