Phone not detecting SIM and Fingerprint scanner missing

[ranjithnayak35]

Suddenly my phone stopped detecting sim in slot 1. Works with few sim cards but doesn't work with my main sim. Main Sim doesn't work even with slot 2. It is not sim issue because I tried replacing sim too and it is working fine with other phones.
And fingerprint scanner is also missing.
Had motherboard replaced in Jan because of wifi issue.
Anyone else facing these issues? My phone is currently out of warranty too. 😭

[ranga4007]

Go to submit your device authorised service centre they can resolve your issue 100% because I have also same issue they resolved quickly

[ranjithnayak35]

ranga4007

Go to submit your device authorised service centre they can resolve your issue 100% because I have also same issue they resolved quickly

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Thank you Ranga. Will my data be erased?

[ReaperZ_Wolf]

ranjithnayak35

https://zentalk.asus.com/en/discussion/comment/213467#Comment_213467

Thank you Ranga. Will my data be erased?

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No data will be deleted. I faced the same after motherboard replacement. If you have dropped your phone by chance then the pins would have probably dislocated. They will fix that by opening your phone.

[ranjithnayak35]

Great. Thanks for the reply.