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Phone is rooted

Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version:
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

Hi,
I have installed some apps from my company website.but those apps are not opening post installation. It is saying it I rooted.This a new mobile which I took 2 days back. I checked through root checker app..it says not rooted. I installed in other phones, the apps worked. It doesn't work in my Rog 5. Please suggest.

3 REPLIES 3

ronald1985
Community Legend I
bibhudutta2007

Please tell us some basic information before asking for help:

  1. Model Name: Rog 5
  2. Firmware Version:
  3. Rooted or not: not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hi,

I have installed some apps from my company website.but those apps are not opening post installation. It is saying it I rooted.This a new mobile which I took 2 days back. I checked through root checker app..it says not rooted. I installed in other phones, the apps worked. It doesn't work in my Rog 5. Please suggest.


Phone is rooted
This is a ROG 2 forum, but hopefully this will be moved to the correct one. @ARP_ASUS @Irene2_ASUS @Gustav_ASUS
I think you should go back to the reseller and let them know of your situation.

ARP_ASUS
Community Legend II
HI bibhudutta2007,
Please share your details in PM.

ZT-6ba223c6
Rising Star I
Do you have a CN->WW converted device with an unlocked bootloader?