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Not able to Turn on wifi and hotspot

shashanksv475
Star I
Model Name-Asus ROG 5s
Not able to turn on my wifi neither hotspot.Could someone help me on this.
3 REPLIES 3

Jiaszzz_ASUS
Moderator
Moderator
Hello, shashanksv475.
May I ask if you have tried following the troubleshooting steps but the problem still exists?
Please refer to the link below and check if there are any troubleshooting steps you missed.
[Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? | Official Support | ASUS Globa...Meanwhile, I have PM you for confirming Wi-Fi issue details. Could you please check the top right corner of the screen and kindly share the requested information in the PM inbox?
Thank you,

willjoe2442
Star III

go to Settings> Network and Internet> WI-FI, click on Manage known networks on the side, select and then remove all network profiles from the list. Reconnect to the hotspot by correctly re-entering the wi-fi password

 

Regards,

Will

ZenBot
Community Manager
Community Manager
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