No system updates after Motherboard replacement

[karthikraina404]

Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: 180.0840.2106.83
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): OS
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My mobile got Motherboard replacement due some issue and after that I am not able to see any update and latest security update installed is June.
Mods can you please check on this issue and revert please.

[rStar]

ARP_ASUS

Hi karthikraina4043,

The best would be try manual update if OTA/FOTA isn't available.

https://rog.asus.com/phones/rog-phone-5-model/helpdesk_download

Download the latest file - WW and place in internal storage (Not in folder/Don't unzip)

View post

Whats the use of Software & utility and Source code file (under Driver tools)?
Should we download it too along with the firmware file?

[ARP_ASUS]

No, just the firmware file.

[karthikraina404]

ARP_ASUS

No, just the firmware file.

View post

Can I directly install the latest or should I follow any version before going to latest?

Can you please share procedure how to install?

[ronald1985]

karthikraina4043

https://zentalk.asus.com/en/discussion/comment/203324#Comment_203324

Can I directly install the latest or should I follow any version before going to latest?

Can you please share procedure how to install?

View post

Go to the link shared by ARP_ASUS;
Click on BIOS and Firmware
Download the latest firmware shown, which is: Version WW-18.0840.2112.210
(Choose Version CN-18.0840.2112.211 if you have a Chinese variant.)
Place the file in root of internal storage. (Do not do anything else)
It should automatically detect the file, but if it doesn't - restart your phone.