03-18-2023 01:18 PM
1.Model Name: Asus ROG 5s
2. Firmware Version: 31.0810.1226.146
3. Not rooted
My Wifi won't turn on and neither my Hotspot.
It started around 4-5 days ago.
Suddenly my Wifi won't turn and when I tried switching on the Hotspot it showed Error below it. The Wifi sometimes worked after I restarted the device while plugged in with the Charger but for a shorter duration like about 5-10 minutes and after that the device suddenly restarted itself and the Wifi was gone again. I tried factory reset also, the Wifi worked for sometime but again the problem started after 10 minutes or something.
I have watched some videos that told it's the manufacturing defect and that it's motherboard needs to be replaced. I have the warranty but my phone had undergone water damage and still survived. But I still need the new motherboard which I checked with them the last time when my phone was water damaged and they said it would be around ₹40,000 and the display will be around ₹16,000 which shocked me so hard.
I just need the motherboard though but it's undergone water damage. I am just a student I don't have this much to spend on it which makes the phone twice pricer. Please help me I would rather have it fixed free since it's under warranty.
03-20-2023 12:07 AM
But since mine is gone into water damage they might no help with it although it functioning normally like nothing has happened.
03-19-2023 06:23 PM
Hi @Suchait
according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657/
Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?
Thank you.
03-27-2023 12:10 PM - edited 03-27-2023 12:12 PM
Bro I have the same issue in my asus rog 5spro
It's very shameful for asus , I will never buy again asus products it's sucks
& Also i will complaint in consumer court
03-27-2023 06:47 PM
Hi @Anshulyp
Sorry for the inconvenience that may caused.
I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?
Thank you.
08-21-2023 03:14 AM