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My ROG phone 5s cannot turn on wifi and hotspot

Jokev
Star I

Last night my phone restarted by itself. After it turned on wifi and hotspot are unable to be turned on. The button just turned grey and didnt turned on at all. Is this an android 13 issue? 

3 REPLIES 3

venexy
Star I

I'm encountering the same issue my wifi and hotspot not turning on.

Venomous9301
Star II

I have the same issue, guess I'll have to approach the consumer court. My phone just went out of warranty and the mother board is 20k in India.

 

Falcon_ASUS
Moderator
Moderator

@Jokev , @venexy , @Venomous9301 
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/  
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter. Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case. 

I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.