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My Asus ROG 5 isn't working , it's fingerprint sensor, air triggers and the first sim slot too....

AKIIRA
Star I
Please tell us some basic information before asking for help:
Model Name:ASUS ROG 5
Firmware Version:
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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screenshot-20211006-091551318-281-29.jpg
screenshot-20211006-091959060-281-29.jpg

3 REPLIES 3

ARP_ASUS
Community Legend II
Hi AKIIRA,
Make sure you are on the latest software version which is .176 if not, you can check by
Go to setting => System => About => Software information.

anirudh2885
Star I
Go to service Center. Same Issue Happened to me. As per service center the initial batch of models have motherboard issue and it needs to be replaced. It's been a day and I haven't received any information or update, the MyAsus app said to contact after 48 hours. I will call up tomorrow and ask for update.

Dilnayana46
Star I
Same problem here.. Hot to fix it???