01-25-2023 11:11 AM
HI i bought asus rog 5 and suddenly its hotspot and wifi stop working tell me what do I do its out of warranty but it's global issue can u plzz fix my phone
04-04-2023 01:21 PM
Please help me too. I have the same problem of WIFI not turning on. Now Lord Messi is saying that the phone will die soon. I have used many Android devices but to be honest I never had a single problem. I sold my one plus seven which was under warranty to get hands on this device and now please don't let me know that it was a big mistake. I liked ROG PHONE because it's the phone from the future as per it's style, features and every possible thing i can think off but this blunder from Asus team has pissed me off. I just can't express my dissatisfaction. We r humans we make mistakes but please find a good solution so that I can play games in peace. I thought this is the end of my search to get such a companion for my gaming instinct pls don't prove me wrong. I need help 😭 please i do not have money to spend another thousands of money for a better phone. After using this phone I cannot even think of using any other phone because there is no comparison for this phone... Pls help kind request
01-29-2023 10:19 PM
Hello, mohdkashifhasan .
Sorry for the slow reply due to the Lunar New Year holiday and any inconvenience this may cause.
Please refer to [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? first for troubleshooting the Wi-Fi issue you might have. Then please check the top-right corner of the screen, and kindly share the details requested in the PM inbox.
Thank you!
01-31-2023 12:26 AM
Update the Wireless and Bluetooth drivers through Device Manager. Reset network. Reset internet browser. Update and confirm BIOS / Windows packages / drivers with the latest version in your PC.
Regards,
Will
02-23-2023 03:20 PM - edited 02-23-2023 03:27 PM
I too am facing the same issue. My phone suddenly refuses to switch on wifi and hotspot is showing error. Its been only 1 year and 25 days. Now my phone is off warranty and so what do i do....this is a manufacturing defect as i enquired and found.
02-23-2023 03:22 PM - edited 02-23-2023 03:26 PM
I want to know what asus is willing to do on this issue, bcz i m not going to keep quite to their fault on draining my money.