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Finger print not working after the update

indian2312
Star I

‎03-13-2022 11:20 AM

At first air triggers not working and after updated the phone fingerprint is not showing up. Any solution? I have already replaced my motherboard earlier with this same problem.. what should I do now?
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1 REPLY 1

ARP_ASUS
Community Legend II

‎03-15-2022 08:19 AM

Hi indian2312,
Can you specific the software version, go to settings => About => Software information.
Run SMMI test to check if this is related to hardware,
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
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