Please tell us some basic information before asking for help: Model Name: ROG 5 Firmware Version: Rooted or not: Not rooted Frequency of Occurrence: No earphones or headphones are working as if the driver file is lost. APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
My Rog 5 phone is not able to detect any kind of earphones or headphones even I tried it to connect through 3.55mm jack and also through the given 2 USB type-c port. Do anyone is having the same trouble or anyone of you know the solution to it. Please help.
Hi, Please follow the below troubleshooting: 1.Use a different headset/Use the same with a different phone 2.Run SMMI Test to check if there is any hardware issue How to Enter SMMI_TEST (test hardware) Go to Calculator=>type " .12345+= " you will be entered to SMMI_TEST If a hardware issue is found, please visit the service center. Also, make sure you are on the latest software version.