ASUS - ZenTalk

pupuhcahyadi · ‎09-22-2022

Please tell us some basic information before asking for help:
Model Name: rog phone 5
Firmware Version: 31..-....-114
Rooted or not: not
Frequency of Occurrence: since yesterday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Can someone help or answer or is the charger still can get guaranty ? Bcause its just suddenly dead , im using it to another phone but its not working too . Need Help for answer

PinkFires · ‎09-23-2022

If it's still under warranty I'm sure you can get it replaced. If not, then purchasing a new one is your best bet.

FunBike31 · ‎09-23-2022

PinkFires
If it's still under warranty I'm sure you can get it replaced. If not, then purchasing a new one is your best bet.

View post

La Palice would have said as much!🤣

keren_ASUS · ‎09-23-2022

Hello @pupuhcahyadi
Thank you for reaching out. Your charger may be faulty since it will not charge a secondary device. Please reach out to your local service center:

Lokasi Pelayanan - Indonesia | Dukungan Resmi | ASUS Indonesia

ExodusCODM · ‎09-23-2022

pupuhcahyadi
Please tell us some basic information before asking for help:
Model Name: rog phone 5
Firmware Version: 31..-....-114
Rooted or not: not
Frequency of Occurrence: since yesterday
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Can someone help or answer or is the charger still can get guaranty ? Bcause its just suddenly dead , im using it to another phone but its not working too . Need Help for answer

Charger roh phone 5 suddenly dont want to charge even for another phone

It can be the cable; the brick might have no issues.