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Cannot Turn On Wifi

Jeromecea
Star I

I am having problem with my ROG 5 for almost a month now!!!! Suddenly, I cannot turn on the wifi. Asus support, can you please help to fix this? 

4 REPLIES 4

Jiaszzz_ASUS
Moderator
Moderator

Hello,  Jeromecea and thank you for reaching out.

May I ask if you have referred to the [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? for troubleshooting the problem you might be facing?

Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you!

We asked about asus wifi not working, why did you share the link "[Zenfone/Pad] Troubleshooting - Phone can not boot up" ?

gwepenk
Star I

Something bad happened to me today.

already 5 times my wifi suddenly turns off and can't be active.
Even worse, after a few seconds, my hone suddenly died.

willjoe2442
Star II

1) Type network connections in the Search box and select View Internet Connections. 2) Right click on your WiFi connection (with a name of Wi-Fi or Wireless Network Connection) and select Enable. If the connection is already enabled, you can disable and re-enable the WiFi network. See if your WiFi works after it.

 

Regards,

Will