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Cannot Turn On Wifi

Jeromecea
Star I

I am having problem with my ROG 5 for almost a month now!!!! Suddenly, I cannot turn on the wifi. Asus support, can you please help to fix this? 

11 REPLIES 11

Jiaszzz_ASUS
Moderator
Moderator

Hello,  Jeromecea and thank you for reaching out.

May I ask if you have referred to the [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? for troubleshooting the problem you might be facing?

Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you!

We asked about asus wifi not working, why did you share the link "[Zenfone/Pad] Troubleshooting - Phone can not boot up" ?

gwepenk
Star III

Something bad happened to me today.

already 5 times my wifi suddenly turns off and can't be active.
Even worse, after a few seconds, my hone suddenly died.

Hello,  gwepenk .

Sorry for the slow reply due to the Lunar New Year holiday and any inconvenience this may cause.  As I replied in another of your comments, I have PM for more detailed information, please check it.

Thank you.