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Bluetooth device disconnect frequently

SwaggieP
Star III
Please tell us some basic information before asking for help:
Model Name:ROG 5
Firmware Version: latest
Rooted or not:no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi all, does anyone experienced your smart watch or etc.. keep on disconnecting randomly? And then they connect back again. And then connect again
1 REPLY 1

Irene2_ASUS
Zen Master I
Hi @SwaggieP
1.You can try to reset your Network, for that go to:
Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth
2.If still you encountered the same issue after trying previous steps then you can try to "Factory Reset" your device.
Settings>System>Reset options>Erase all data(factory reset)
*Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.