Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: 18.0840.2107.151
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Armory crate
After the last update i am facing 2 issues in my rog 5. First When i opened the armoury crate after that my phone is restart automatically everytime and my phone's haptic vibration is disabled automatically. I select phone ringing with vibrating but when i call received my phone is only ringing not vibrating so 2nd problem is my phone's haptic vibration is disabled automatically. I am restarting the phone but after 2 mins later same issue is facing.
Model Name: Rog 5
Firmware Version: 18.0840.2107.151
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Armory crate
After the last update i am facing 2 issues in my rog 5. First When i opened the armoury crate after that my phone is restart automatically everytime and my phone's haptic vibration is disabled automatically. I select phone ringing with vibrating but when i call received my phone is only ringing not vibrating so 2nd problem is my phone's haptic vibration is disabled automatically. I am restarting the phone but after 2 mins later same issue is facing.
ronald1985I've tried this test and sometimes it shows pass sometimes fail. Attached screenshots.https://zentalk.asus.com/en/discussion/comment/187815#Comment_187815
Have you tried the single test in the calculator? Type in .12345+= and do single tests and then do all vibration tests. If one fails then you know you need to go to service centre.
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I dont think giving phone to service center will help as it seems to be a software issue (after resetting the phone the vibrations starts working for sometime). Also what concerns me is, where are the Asus guys? Why can't they reply or give suggestions whether the phone needs to be sent to service center or we need to wait for an update?
ronald1985I've used iOS however there isn't any app like play store or play services in app store (at least I haven't found that). And I've never used any other OS. So to answer your first question, no I haven't used Google Play or services in other app stores.https://zentalk.asus.com/en/discussion/comment/187407#Comment_187407
Have you update Google Play Services in other app store other than Google Play Store?
Usually this would happen if the above is the case, but try uninstall updates for Google Play Store and Google Play Services, Clear cache and data and restart the phone.
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Regarding your second question, I ve cleared the cache and that didn't help. The error of imobile pay still persists. Don't want to delete storage, I ve already lost a lot of my imp memories due to resetting so don't want to take anymore risk unless someone guarantees it will fix the issue.
