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Asus rog 5 fingerprint, vibration,air trigger problem after updatedat

ambuj
Star I
Please tell us some basic information before asking for help:
Model Name:Asus rog phone 5
Firmware Version:18.0840.2109.176
Rooted or not: No
Frequency of Occurrence: don't know
APP Name & APP Version (If your issue relates to the app):
In lease help me on this solve this problem Without factory reset or roll back to previous version pls help or i=have to sell this phone ...fing=
3 REPLIES 3

ambuj
Star I
Please can any body help me

anirudh2885
Star I
Go to service Center. Same Issue Happened to me. As per service center the initial batch of models have motherboard issue and it needs to be replaced. It's been a day and I haven't received any information or update, the app said to contact after 48 hours. I will call up tomorrow and ask for update.

ARP_ASUS
Community Legend II
Hi ambuj,
Please try the below:
Run SMMI test to check if there is any hardware issues
Factory reset, this clears any bug which may cause issues
Visit SC if above doesn't work
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india