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about my phone

sabbir49
Star I

My asus rog phone 5  WiFi and Hotspot suddenly stop working. and i know that its a manufacture problem. so please what should i do now.. give me a solution. 

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@sabbir49 
Regarding the issue you have reported, please refer to the following FAQ to see if the situation can be resolved.
https://www.asus.com/support/FAQ/1006657/ 
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter.
Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case. 

I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.

Shivam_G
Star III

I had the same issue. You can't do anything about it because it's a motherboard issue, you have to hand it over to ROG team in the service center.