widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

[TaeSeong]

Please tell us some basic information before asking for help:
Model Name: I003DD
Firmware Version: 17.0823.2099.98-0
Rooted or not: not
Frequency of Occurrence: widevine L3 why???
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

[MV]

Averan

https://www.xda-developers.com/rog-phone-3-zenfone-7-issues-hd-playback-netflix/

Judging by this article all the affected devices will have to be taken to the service centre to get it back to L1 imo

View post

Not many might remember this, the same thing happened during poco F1. But OEM took quite sometime(exactly 4 months) to fix this issue. The issue was on all the poco F1 devices and ROG3 isn't even near sales value. The fix was provided via OTA. May be MI team is more accomplished in doing that. May be technicalities are unknown for ROG 3 and isn't available in public.

[adamferguson2b6]

I also encountered this problem, a rather unpleasant situation.

[Aryan202]

MV

https://zentalk.asus.com/en/discussion/comment/144433#Comment_144433

Not many might remember this, the same thing happened during poco F1. But OEM took quite sometime(exactly 4 months) to fix this issue. The issue was on all the poco F1 devices and ROG3 isn't even near sales value. The fix was provided via OTA. May be MI team is more accomplished in doing that. May be technicalities are unknown for ROG 3 and isn't available in public.

View post

It has happened with many phones in the past some got it sorted through an ota while some others had to get their phones to service centres to get the DRM keys flashed again like in the case of OnePlus 5/t (all caused due to different bugs probably)
Recently oneplus 8pro got an ota to fix the same l3 issue I guess that was something that could be solved with an ota
ASUS has a fix for your ROG Phone 3 losing HD playback on Netflix, but it means shipping off your ph...
so from the articles I have been able to deduce a couple of stuff
~ this was caused due to a bug on Qualcomm's side
~ seemingly an ota can't fix it and you'll have to get your devices to a service centre to get the DRM keys flashed again

[jin_akira]

I am still holding on to the .99 firmware. Will i be downgraded if i update to .122 now?

[MV]

Averan

https://zentalk.asus.com/en/discussion/comment/144465#Comment_144465

It has happened with many phones in the past some got it sorted through an ota while some others had to get their phones to service centres to get the DRM keys flashed again like in the case of OnePlus 5/t (all caused due to different bugs probably)

Recently oneplus 8pro got an ota to fix the same l3 issue I guess that was something that could be solved with an ota

http://feedproxy.google.com/~r/AndroidPolice/~3/Ac4hNO5hCN0/

so from the articles I have been able to deduce a couple of stuff

~ this was caused due to a bug on Qualcomm's side

~ seemingly an ota can't fix it and you'll have to get your devices to a service centre to get the DRM keys flashed again

View post

I already had a read on this article when it was published. But it would be silly to say this when device DRM got downgraded via OTA. Don't you think if bug was there with silicon the issue would have been there since launch on the affected devices and not after OTA. I know I am d-bagging ASUS here but that's what it is.