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Why I'm not getting WhatsApp notification mostly

vinildonny07
Star I
Please tell us some basic information before asking for help:
Model Name: rog 3
Firmware Version:
Rooted or not: not rooted
Frequency of Occurrence: most of the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 REPLY 1

ARP_ASUS
Community Legend II
HI,
Try this :
Make sure you are on latest software version which is .78 if not, you can check by
Go to setting => About => Software information.
Go to settings => Apps => What's App
Under Notifications => All must be ticked and allowed, The App shouldn't be under hibernate, the App also shouldn't be have any background restrictions all can be seen under above settings.
Check under Battery settings if the App is allowed in Auto start Manager, The battery is set to balanced