When is the next update coming with all the fixes we users are facing?
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10-08-2020 09:36 PM
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: 2008.78 (latest)
Rooted or not: no
Frequency of Occurrence: regular issues
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
All issue fixes
1. Black crush
2. Battery drain
3. Heating issue
4. Upper speaker flickering sounds during calls
5. Screen freeze occasionally irrespective of any specific application
Model Name: Rog 3
Firmware Version: 2008.78 (latest)
Rooted or not: no
Frequency of Occurrence: regular issues
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
All issue fixes
1. Black crush
2. Battery drain
3. Heating issue
4. Upper speaker flickering sounds during calls
5. Screen freeze occasionally irrespective of any specific application
12 REPLIES 12
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10-10-2020 07:50 PM
my asus charge not charging my phone
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10-10-2020 09:40 PM
Model Name: Rog 3
Firmware Version: 2008.78 (latest)
Rooted or not: no
Frequency of Occurrence: regular issues
APP Name & APP Version (If your issue relates to the app):NA
VOLTE is not enabled for local Singapore telcos, Singtel, M1 and Starhub. Why as this is the local Asus warranty set. Will this be fixed?
Firmware Version: 2008.78 (latest)
Rooted or not: no
Frequency of Occurrence: regular issues
APP Name & APP Version (If your issue relates to the app):NA
VOLTE is not enabled for local Singapore telcos, Singtel, M1 and Starhub. Why as this is the local Asus warranty set. Will this be fixed?

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10-12-2020 08:46 AM
Hi akshujaat,
Please share the below:
All issue fixes
1. Black crush
=> Can you please share the below:
Firmware version
App to play video (video title where you experience this)
Brightness setting
Screenshot
2. Battery drain
=> What's the Screen on time you are getting, check under Battery Settings
3. Heating issue
=> Please share more details, App used, Scenario, Ambient temperate, share screenshot
4. Upper speaker flickering sounds during calls
=> Run SMMI test to check if hardware issue
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
5. Screen freeze occasionally irrespective of any specific application
Please share the below:
All issue fixes
1. Black crush
=> Can you please share the below:
Firmware version
App to play video (video title where you experience this)
Brightness setting
Screenshot
2. Battery drain
=> What's the Screen on time you are getting, check under Battery Settings
3. Heating issue
=> Please share more details, App used, Scenario, Ambient temperate, share screenshot
4. Upper speaker flickering sounds during calls
=> Run SMMI test to check if hardware issue
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
5. Screen freeze occasionally irrespective of any specific application

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