Updated to .122 still having widevine and black crush.

[jaykesharwani9]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello,

I have recieved .122 update and after updating I'm still facing widevine and BLACKCRUSH issue.
Please help.

[Christine_ASUS]

Hi mafuyu63159
I'd sent you a message. Please check your inbox. Thank you.

Hi friends
To discuss or request for help of "Widevine L3" issue, please refer to the link below to avoid any overlapping thread or message, which may disturb the mods and the users to solve the issue. Thank you.

TaeSeong

Please tell us some basic information before asking for help:

1. Model Name: I003DD
2. Firmware Version: 17.0823.2099.98-0
3. Rooted or not: not
4. Frequency of Occurrence: widevine L3 why???
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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widevine L3 why??? i did nothing but today I cant see netflix HD suddenly

[ZuuGAKz]

Christine_ASUS

Hi mafuyu63159

I'd sent you a message. Please check your inbox. Thank you.

Hi friends

To discuss or request for help of "Widevine L3" issue, please refer to the link below to avoid any overlapping thread or message, which may disturb the mods and the users to solve the issue. Thank you.

https://zentalk.asus.com/en/discussion/41178/widevine-l3-why-i-did-nothing-but-today-i-cant-see-netf...

View post

I already PM to you.

[PH]

ajinkya017

https://zentalk.asus.com/en/discussion/comment/142008#Comment_142008

Yes I did. Even viewing photos still has the problem. Will take out some time and visit the service center.

What app would you suggest for display accuracy? I haven't done that.

View post

You can try display calibration or diplay tester in playstore

[MrBlackCrush]

I can tell only 2 things:
-the Black Crush is worse than .99 because the overlay was removed, even if on prime video is still active somehow
-I never had widevine problem, I still have L1
Asus even mentioned in update note that the grayscale was fixed, sign that this is the real problem, but it wasn't fixed at all.
Huge disappointment as usual.
I bought phone for gaming and I'm extremely satisfied of this, but display is just ridiculus
(From Rog 3 Strix)

[kamal_ms45]

Hi Asus team,
I bought the ROG3 yesterday and I've observed the Black crush issue. Attaching pictures for reference. I was hoping for it to be fixed because i heard the issue before buying it. Please don't make me regret my decision.
Even after the latest update I am facing the issue. I think it's a software issue rather than hardware, I have downloaded the screen balance app and enabled it and it drastically changed. I literally cannot see that Black crush issue any more, but that doest mean I will have to use that forever. So please do take this seriously and fix it. I do understand that the management has to approve it but, do let them know about it because it affects the user experience which can cause trouble later.
Thanks