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Updated to .122 still having widevine and black crush.

jaykesharwani9
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

Hello,

I have recieved .122 update and after updating I'm still facing widevine and BLACKCRUSH issue.
Please help.


30 REPLIES 30

anujsharmah001
Star II
kamal4554

Hi Asus team,

I bought the ROG3 yesterday and I've observed the Black crush issue. Attaching pictures for reference. I was hoping for it to be fixed because i heard the issue before buying it. Please don't make me regret my decision.

Even after the latest update I am facing the issue. I think it's a software issue rather than hardware, I have downloaded the screen balance app and enabled it and it drastically changed. I literally cannot see that Black crush issue any more, but that doest mean I will have to use that forever. So please do take this seriously and fix it. I do understand that the management has to approve it but, do let them know about it because it affects the user experience which can cause trouble later.

Thanks

screenshot-20201224-222743178.jpg

screenshot-20201224-220941323.jpg

screenshot-20201224-221404549.jpg

screenshot-20201224-221353567.jpg

screenshot-20201224-221253472.jpg


View post
Abey chutiye, people have been complaining about this since months. And you would be just an idiot if you brought this device even after knowing about the issues.

ADH
Rising Star II
anujsharmah001

https://zentalk.asus.com/en/discussion/comment/142543#Comment_142543

Abey chutiye, people have been complaining about this since months. And you would be just an idiot if you brought this device even after knowing about the issues.


View post
@Gustav_ASUS report abusing/cursing.

yosef019
Rising Star II
i have also black crush at hdr settings medium brightness
only at max brightness its start disapear in youtube hdr

yosef019
Rising Star II
kamal4554

Hi Asus team,

I bought the ROG3 yesterday and I've observed the Black crush issue. Attaching pictures for reference. I was hoping for it to be fixed because i heard the issue before buying it. Please don't make me regret my decision.

Even after the latest update I am facing the issue. I think it's a software issue rather than hardware, I have downloaded the screen balance app and enabled it and it drastically changed. I literally cannot see that Black crush issue any more, but that doest mean I will have to use that forever. So please do take this seriously and fix it. I do understand that the management has to approve it but, do let them know about it because it affects the user experience which can cause trouble later.

Thanks

screenshot-20201224-222743178.jpg

screenshot-20201224-220941323.jpg

screenshot-20201224-221404549.jpg

screenshot-20201224-221353567.jpg

screenshot-20201224-221253472.jpg


View post
which screen balance app?

kamal_ms45
Star II
anujsharmah001

https://zentalk.asus.com/en/discussion/comment/142543#Comment_142543

Abey chutiye, people have been complaining about this since months. And you would be just an idiot if you brought this device even after knowing about the issues.


View post
Kid you talk to your mother with that mouth....you need to learn to talk first...grow up.....and did you even research it properly.....it's a software issue.