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TWS sound breaks

vishwa804
Star III
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version:
Rooted or not: not
Frequency of Occurrence: every second
APP Name & APP Version (If your issue relates to the app): All
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Whenever I play some sound on any app or game, also the in built sound recorder the sound breaks in my TWS. While tws works on other devices. I am using WINGS PHANTOM tws and REALME Earbuds. While on call it works fine.
Please solve this it's so frustrating.
14 REPLIES 14

vishwa804
Star III
Anyone help me resolve this issue.

ARP_ASUS
Community Legend II
Hi vishwa804,
Is the issue only with TWS?
Have you tried a wired earphones? Does that work correct?
Also, provide you phone's software version:
Go to setting => System => About => Software information.
Share the audio recorder file to check the issue.

vishwa804
Star III
screenshot-20210624-000701178.jpg
This issue is with TWS only. Wired earphones work fine.
Also the sound breaks in the earpiece only, its not like that if I am recording then there will be any splits in the sound.

vishwa804
Star III
Link loss is frequent. Also it becomes impossible to reconnect with the phone.
screenshot-20210624-001928025.jpg