Twin view dock 2 overheating while changing the phone

[adeeb_almosawi]

Please tell us some basic information before asking for help:
Model Name: Rog phone 3 512GB 12GB Ram
Firmware Version: Android 10
Rooted or not: not rooted
Frequency of Occurrence: if twin view dock battery level above phone battery level.
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Using Balanced mode from the Armoury crate app for twin view dock 2 power bank feature, the twin view dock overheat and causes system to ask the user to immediately disconnect the USB charger.

This issue arises only if the twin view dock power level is higher than the phone power level. If the twin view dock is not charging the phone battery, this issue does not occur.

[Razgriz]

adeeb.almosawi

After moving the zip file to root folder and restarting, the system did detect the update, upon confirmation to proceed with the update, the message shows update failed.

Tried to unzip to root folder and restart.

System did not detect the update.

Any help would be appreciated.

Regards,

View post

Nope, u dont need to unzip it..

Btw, which one u downloaded?
Make sure u pick with "WW" first, not "CN" one..

N afaik, u cant directly install latest a11 firmware..
U need to install latest a10, then first a11..
After that, u can install latest a11 firmware..

[Razgriz]

Ah, maybe u would like to try to install latest a10 firmware first..
After that, try to dock it with twinview, is it still got that issue?

Because some ppl are not happy with a11 with their own reason..

[adeeb_almosawi]

Hi,

Here is the version I have now installed:

"Version WW-17.0823.2104.147
2021/05/25 2.67 GBytes
ZS661KS software Image：WW-17.0823.2104.147 for WW/EU/RU/JP only"

And here is the message that appears on screen when the dock charges the phone.

[Razgriz]

adeeb.almosawi

Hi,

Here is the version I have now installed:

"Version WW-17.0823.2104.147

2021/05/25 2.67 GBytes

ZS661KS software Image：WW-17.0823.2104.147 for WW/EU/RU/JP only"

And here is the message that appears on screen when the dock charges the phone.

View post

Yup, thats rite

Still happen after update?
Then maybe that is hardware issue..
Try to clean phone n dock's port first n connect it again..

[a_azizal9100g]

This is the latest version if you want to try