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the display is turning black when HDR switched on

Star I
Please tell us some basic information before asking for help:
Model Name: Zenbook 13 OLED UX325EA
Firmware Version: 10.0.22621 Build 22621
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): display settings
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
drivers last update, bios last update

Star I
Good day to everyone! Can somebody help me pls with the above issue? Thx!


Hello, armavir and thank you for reaching out.

Also, sorry for the slow reply.

May I know whether restarting will fix the black screen problem?

Regarding HDR, is your graphics card driver installed from the ASUS support page? What version is it? If not, kindly remove the driver and reinstall the version from the official website.

Meanwhile, what versions of the MyASUS and ASUS System Control Interface drivers do you currently have installed?

Thank you.