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Send ROG 3 for repair

dtrapero
Star III
Please tell us some basic information before asking for help:
Model Name: ASUS ROG 3 Z661KS (Tencent) (256GB+12GB) (Global ROM flashed)
Firmware Version: Android 10 just downgraded (not important)
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Ok so my phone is damaged, the problem isn't important for now. It is also out of warranty, so I would like to see if it is possible to send the phone back to china to repair the issue, (of course paying because no warranty), or also if it is possible to send it to any part of the US in case they can also repair it for me. And if it is possible, how can I send a request? Thanks in advance

1 REPLY 1

Falcon_ASUS
Moderator
Moderator
dtrapero

Please tell us some basic information before asking for help:

  1. Model Name: ASUS ROG 3 Z661KS (Tencent) (256GB+12GB) (Global ROM flashed)
  2. Firmware Version: Android 10 just downgraded (not important)
  3. Rooted or not: No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

Ok so my phone is damaged, the problem isn't important for now. It is also out of warranty, so I would like to see if it is possible to send the phone back to china to repair the issue, (of course paying because no warranty), or also if it is possible to send it to any part of the US in case they can also repair it for me. And if it is possible, how can I send a request? Thanks in advance


Send ROG 3 for repair
@dtrapero
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.