System: Windows 10, 64 bit
Battery or AC:
Model: Rog Strix go 2.4 GHZ
Frequency of occurrence: all the time
Reset OS:
Screenshot or video:
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Detailed description：Initially it was able to connect to my rog phone 3 and laptop... Then it wouldn't, so I tried to update the firmware and software failed to upgrade... The loss of connection is between the dongle and the headphone as the dongle can be detected
