Rog phone 3- receiving calls issue

[ncha2721]

Hi,
Please fix this problem via firmware update.
Not able to hear receiving calls unless it's on speaker.When not on speaker,Can not hear other person but other person can hear me over the phone.
Going to settings and adjusting the call volume doesn't seem to work either.

[Anders_ASUS]

ncha2721

Hi,

Please fix this problem via firmware update.

Not able to hear receiving calls unless it's on speaker.When not on speaker,Can not hear other person but other person can hear me over the phone.

Going to settings and adjusting the call volume doesn't seem to work either.

Rog phone 3- receiving calls issue

Sorry about the late reply. Do you have the same issue when calling via IM apps like messenger and WhatsApp?

[Scorpion]

I'm having the same problem , when I receive a phone call , i can't hear anything unless I call back , it's very weird

[vbanee02]

Hello All
I have tencent version of asus rog phone 3, I'm facing an issue regarding incoming calls, it works fine sometimes but most of the times I can't hear or speak anything, the call is received but doesn't work, can anybody help, outgoing calls are fine, only the incoming calls have this issue, can somebody help??

[syedarifulislam]

I am having same problem. It's not acceptable from asus to have such kind of basic problem in a flagship level phone. I am very much annoyed. Anyone with any solution?