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Rog Phone 3 Reboot when connect tot USB C

Star I
Please tell us some basic information before asking for help:
Model Name: Rog Phone 3 Strix
Firmware Version: android 10/11/12
Rooted or not: Not
Frequency of Occurrence: Evert time i pluggen it in to charge/ headset/pc USB poort
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hi Guys,
I need some kind of help. I searched thé internet for this but before i decide to go and root my Phone and change thé rol i want to Knox if it is software of hardware related.
I am having a strange problem with my rog Strix. I decide to do and factory reset and since then it's making this error. Evert time i plugged it in to charge it restarts. If i want to connect an headset it restarts. I tried both USB C poorts and both make the same error. I already tried hard reset. Changing from android 12 to 10. Still the same error. Can u guys give me a little guidance with this error?

Thank you,


Hi @dairo2409
Are you on the latest firmware available? I would ensure that's the case and try a factory reset again. If that doesn't work it could be a hardware issue. If so, this will require a trip to the service center for further troubleshooting. We apologize for any inconvenience.
Officiële Support | ASUS België