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ROG phone 3 no audio after android 12 update

 is there anyone experiencing the lost of audio after updating to android 12? even if its in full volume still no sounds, and the worst thing is I cant even make a call. I tried downgrading it to android 11 and still didn't work, us there any solution in this issue #ROG 3

 

 

5 REPLIES 5

keren_ASUS
Moderator
Moderator

Hello,

 

Please try to factory reset on your phone following these faqs:

 

https://www.asus.com/support/FAQ/1006347/

 

I tried factory resetting and still has no audio

Hi @Kinglester1228 

 

Unfortunately, if it's still not working after a factory reset you will need to take your phone serviced. We apologize for the inconvenience. 

 

https://www.asus.com/ph/support/service-center/philippines/

Xuen
Star II

I have a similar issue, after the latest update 31.0210.0210.272 the audio stopped working thru the bottom port using the official usb-c/audio adapter