rog 3 volte not functioning after update android 12 (31.0210.0210.230) not rooted

[peysal92]

Please tell us some basic information before asking for help:
Model Name:
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In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Natorious1776]

Has anyone tried to see if a factory reset then upgrade back to Android 12 fixes the issue? I have my doubts it will, haven't tried due to the pain in the ass of losing all my settings etc.

[Pheebau]

Cold Dingo

https://zentalk.asus.com/en/discussion/comment/218962#Comment_218962

I attempted to downgrade back to Android 11 l, as I had done before attempting to update my SIM, but the update page is just gone. All the other ones are up and working, just not the one for the ROG 3. Feels like a setup at this point...

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I can confirm as I tried to download Android 11 for the ROG 3 as well and nothing shows up. This is beyond craziness to be honest especially with such a major update!!

[javcarbe]

Pheebau

https://zentalk.asus.com/en/discussion/comment/219105#Comment_219105

I can confirm as I tried to download Android 11 for the ROG 3 as well and nothing shows up. This is beyond craziness to be honest especially with such a major update!!

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I confirmed that situation, i google the old version found in xda forum.

[Mattias_ASUS]

Natorious1776

@Mattias_ASUS & @CH_ASUS is there any way you can get this noticed by the right people at Asus? ROG3 Phones not making phone calls due to VoLTE being disabled is a critical software/update failure.

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We are working on it!

[ChrisG]

Same issue here with the A12 update.
After receiving the usual dead ended runaround from support I got on the website for the phone and downloaded their down grade package, backed up all My important stuff off the phone to my computer, and reverted it back to A11. Pretty easy, not really complicated.
I also pulled the SIM card and did not connect it to Wi-Fi until I got back in and disabled the auto updates in the system update tab. Now it works fine again. It's a shame that something like this can so easily half brick a phone.