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Rog 3 video recording frame drops and stutters.

2003dev16
Star III
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: .47
Rooted or not: no
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================so while video recording there are stutters and frame drops and is very bad I can't even record Anything and also there is a noticeable delay when I turn my camera left or right. This started after the last 3 updates.


8 REPLIES 8

fauwazaddny
Star I
This is snapdragon 865 plus and the video is failed. I am very disappointed. Asus please fix this. There's no reason this happened. Please fix photo quality too. Night mode is so bad. Please asus, fix this asap...

ARP_ASUS
Community Legend II
Hi,
Thanks for sharing the video for better clarity.
There is a new update .58, I know you have updated thrice but this is the latest as of now and should probably fix it. Let me know if it helps. Also, what settings or resolution are you using for Video recording?

2003dev16
Star III
ARP_ASUS

Hi,

Thanks for sharing the video for better clarity.

There is a new update .58, I know you have updated thrice but this is the latest as of now and should probably fix it. Let me know if it helps. Also, what settings or resolution are you using for Video recording?


View post
No it didn't fix it. it is not happening everytime now but like 6/10 times. I did some testing it's not occuring in FHD 60 fps or 4k (30 fps I think). It is only stuttering for 4k 60 fps and slo mo 120fps at 4k.

2003dev16
Star III
I updated it still didn't fix it. Ah yes I did test all video modes , so the stutters and lag are not happening in FHD 60 fps or basic 4k recording. it's only occurring on 4k 60 fps settings and slow motion 4k 120 fps.