Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!
Same issue
CpzYou can not return/return.. only replacement is possible that too if you report it within 7 days. Though I am not seeing the black crush issue while watching video even at the lowest brightness.https://zentalk.asus.com/en/discussion/comment/103574#Comment_103574
I guess refund is good option coz some of my fellow youtubers have zero issue ,after i get refund ill give a try to 12/256 varient if it still suffers from black crush ill return and buy oneplus 8 pro😁
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CpzUpdated.Please tell us some basic information before asking for help:
- Model Name:ROG
- Firmware Version:
- Rooted or not:not
- Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
- APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!
ROG 3 suffers from heavy black crush issue
I have update to latest version of software .32 and check even then there is issue ,like all said many colour messing ,lock in120hz some time ,gost touch issue, heating while charging and and even for playing game as i come from oneplus 7pro and oppo find x2 pro that has zero heating issue and display problem .
Flipkart also deny my refund by simply sending uneducated people who don't even know how to go to home in android ,he simply took pic and video of all issue and cancelled MY REFUND they are just try to drag this until replacement window close .now again i have opted for replacement . refund or replacement i don't care but i need proper device
ASUS.
