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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

sudhi_k
Rising Star II
This issue will never get resolved

botboy444
Zen Master I
@Gustav_ASUS this one needs to be closed too, and I'm thinking Sudhi.k needs to be banned as they're obviously a troll account

ADH
Rising Star II
botboy444

@Gustav_ASUS this one needs to be closed too, and I'm thinking Sudhi.k needs to be banned as they're obviously a troll account


View post
+1 choas everywhere

MrBlackCrush
Rising Star II
I read that despite black crush, the colours on this phone are "vibrant and more accurate than any other phone"
Well, my galaxy s7 of 5 years, without Hdr, have more vibrant colours of this.
In addition, in prime video somehow the colours become very bad above 480p resolution
Then performance in games is lower if compared to a oneplus.
Red magic 5g is offering the same game experience without black crush.
And for who say the black crush is just in videos, it's not: it's also in the camera when I try to do photos in the dark, and it's also in a dark game (pascal wager) that I'm currently playing.
I sincerely feel scammed by Asus.


GREEKLEADER
Zen Master I
simo97.codega

I read that despite black crush, the colours on this phone are "vibrant and more accurate than any other phone"

Well, my galaxy s7 of 5 years, without Hdr, have more vibrant colours of this.

In addition, in prime video somehow the colours become very bad above 480p resolution

Then performance in games is lower if compared to a oneplus.

Red magic 5g is offering the same game experience without black crush.

And for who say the black crush is just in videos, it's not: it's also in the camera when I try to do photos in the dark, and it's also in a dark game (pascal wager) that I'm currently playing.

I sincerely feel scammed by Asus.


View post
Well,it's true,with the splendid app I have put the temperature on full with the colours customized all the day to the right
Now I have achieved the true colours of this phone,and the most vibrant in the market even better than the iPhones LMAO