ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Danishblunt]

marioluethy

https://zentalk.asus.com/en/discussion/comment/137716#Comment_137716

That is because you HOPE that it is a software issue. Mate 20 pro had problems that the black turns into the green. also every body telling its a software issue but it was hardware.

If you believe it is software, so then you also believe that asus can't fix it since the release. So if you believe this i wonder why you bought an asus phone.

The guys from the software do the best to minimize the issue. But Displays issue's like this are always hardware problems. but its like talking about corona some people are still sure it is all fake.... so until the get it...

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You need to stop talking out of your ass. I already explained in detail what is causing black crush with a demonsteation on how to replicate the exact thing on an lcd monitor. People like you bore me quite a bit 🥱

[Manoj_Bobby]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/137730#Comment_137730

You need to stop talking out of your ass. I already explained in detail what is causing black crush with a demonsteation on how to replicate the exact thing on an lcd monitor. People like you bore me quite a bit 🥱

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I watched your video around a month ago that's a pretty good demonstration that how 'gamma thing' effects the display,but is this asus team capable enough to fix it or they're too proud to take help from people like you?

[victory_liu]

marioluethy

https://zentalk.asus.com/en/discussion/comment/137638#Comment_137638

It makes no sense to ask over and over again from asus. there is NO SOLUTION/FIX for this. Otherwise the would allready roll it out with ota.

So you have to decide if you can deal/live with it or you have to refund/sell the phone. Asus can't tell you something new because there isnt something new.

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So~~I don't care!
I want to ask again and again!
Where is asus, Where is the solution.
If it can’t fix , ASUS has to explain it, not you!

[Dr__SushP]

Maybe the devs are in isolation.. suffering from covid ..waiting for the vaccine to fix their issues first 😂

[hermantan89]

hermantan89

This problem will be solved on asus rog phone 4. Stay tune!

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because for them, especially ROG Phone users in developing countries like Indonesia and India, buying ROG Phone brand phones is like showing their social class, like iPhone user right?