cancel
Showing results for 
Search instead for 
Did you mean: 

ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

screenshot-20200814-161049930.jpg
img-20200813-wa0011.jpg
picsart-08-13-04-46-11.jpg
picsart-08-13-04-44-38.jpg
img-20200813-wa0012.jpg


993 REPLIES 993

sub
Star III
asus ignoring the issue and slowly expecting everyone to forget, at first they were at least addressing the issue in the updates now the issue is not even mentioned even though we got .99 update but we don't know if it even had a fix we just assumed it did. ASUS being a bad brand did not even come forward to say even a single word on the issue. This is killing the trust for the ROG franchise including their pc components as well.
SHAME ON YOU ASUS

PH
Rising Star I
@Gustav_ASUS and other mods.. we need a fix for.black crush issue. Enough is enough!

Dr__SushP
Rising Star II
We need a fix for the graying out and loss of AMOLED CONTRAST at higher brightness. Also a popup keeps appearing repeatedly saying Asus launcher has stopped. Screen refresh rate alters automatically sometimes.

victory_liu
Rising Star II
push...........................

I would like to buy this phone, but it has too much issues and asus is taking a long time to fix it and we'll see if they finally solve them. This is embarrassing