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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

mohammed98221
Star III
wojtekmarchewka

https://zentalk.asus.com/en/discussion/comment/128869#Comment_128869

122789716-1768375599992585-2444017174720296566-n.jpg

After enabling this option in developer settings the gamma is different and the blackness in Youtube is as it should be, in netflix it is too dark. Update 98 improves image quality and does not require HW to be turned on, although it still looks better with this option


View post
Question for people who use this: I've read that disabling overlay results in apps using more processing power. Has it impacted the battery life?

momentkampretoz
Star III
hello, I have a picture from my Rog 3 camera, take a look at the black sky, is there any black crush? Seeing this image you must use your Rog Phone 3, if on another cell phone it must be good, if on Rog 3 it's weird
Play with the brightness
firmware:98
screenshot-20201101-001135876.jpg

p-20201031-222013.jpg

aguo1882
Star III
wojtekmarchewka

https://zentalk.asus.com/en/discussion/comment/128869#Comment_128869

122789716-1768375599992585-2444017174720296566-n.jpg

After enabling this option in developer settings the gamma is different and the blackness in Youtube is as it should be, in netflix it is too dark. Update 98 improves image quality and does not require HW to be turned on, although it still looks better with this option


View post
Thanks so much, this fixed the youtube issue. Youtube is fixed now. All the the weird hue is gone. Will check other apps.

Sincerity
Star III
aguo1882

https://zentalk.asus.com/en/discussion/comment/129046#Comment_129046

Thanks so much, this fixed the youtube issue. Youtube is fixed now. All the the weird hue is gone. Will check other apps.


View post
For me enabling 60 hz mode fixes it, anything else has no effects.

aguo1882
Star III
s.tchouaffe

https://zentalk.asus.com/en/discussion/comment/129251#Comment_129251

For me enabling 60 hz mode fixes it, anything else has no effects.


View post
Same, reducing the refresh rate fixes it, however other people say this is not the real fix.