ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[laxmikarnaidu]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/127430#Comment_127430

dissagree massively with the battery thing, depending on person you'd have to charge your phone 2 or 3 times a day. That's not feasable and pretty damaging to the battery over time.

Pixel 2XL has black crush issues for a long time (still not fixed 2020 lmao), Samsung S9 had it for roughly 4 months and Oneplus 8 pro currently has it too. So nothing new here buddy.

View post

Hi buddy
I am sharing screenshot from one of youtuber's video ( https://youtu.be/HkfvHzWlc4s ).
Do you think this is an issue after 0.98 update
1st screenshot taken from youtube app at 35 % brightness
2nd screenshot from same youtube app at 35% brigtness with Screen balance on
2nd one seems to be proper

[Danishblunt]

laxmikarnaidu

https://zentalk.asus.com/en/discussion/comment/128000#Comment_128000

Hi buddy

I am sharing screenshot from one of youtuber's video ( https://youtu.be/HkfvHzWlc4s ).

Do you think this is an issue after 0.98 update

1st screenshot taken from youtube app at 35 % brightness

2nd screenshot from same youtube app at 35% brigtness with Screen balance on

2nd one seems to be proper

View post

Taking screenshots is pointless, you need to make a picture from another phone, to us they look the same.

[Noix]

On my phone I have huge black crush if the brightness is around 50%, impossible to watch videos with dark scenes

[skokov91]

wojtekmarchewka

I downloaded, installed update xxx.98

I am impressed, I managed to fix the image in Youtube (without HW). Now it's great. Netflix looks better but still bad, the blacks are brightened and the whole picture is colorless and black, daytime scenes are beautiful. Well done by Asus people, I believe that the next update will solve the rest of the problems.

View post

What is this HW ?) Explain for me pls )

[wojtekmarchewka]

skokov91

https://zentalk.asus.com/en/discussion/comment/128252#Comment_128252

What is this HW ?) Explain for me pls )

View post

After enabling this option in developer settings the gamma is different and the blackness in Youtube is as it should be, in netflix it is too dark. Update 98 improves image quality and does not require HW to be turned on, although it still looks better with this option