ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Thunder_Demon]

John p

https://zentalk.asus.com/en/discussion/comment/115269#Comment_115269

My phone has improved a little. It wasn't too bad at the start. It has improved with this update . I compared it with the note 10+ and it's pretty similar when colours are compared . This is how it looks on my phone

View post

Yeah I've compared it to different phones too
See OnePlus 8pro for example (it's on latest update)



I've compared to OnePlus 8pro 2-3 different units one was manufactured in August (all had tint and black crush)
And Samsung s20 which had black crush issue too

[Thunder_Demon]

MV

https://zentalk.asus.com/en/discussion/comment/115274#Comment_115274

Really. Wasn't it working before on 144hz.

https://zentalk.asus.com/en/discussion/comment/115275#Comment_115275

Hmm. Keep consoling yourself as money is now long gone.😄😄😄. And how many oled phones have you used lately.

View post

OnePlus 7pro,8pro and s20 ultra

[Thunder_Demon]

MV

https://zentalk.asus.com/en/discussion/comment/115274#Comment_115274

Really. Wasn't it working before on 144hz.

https://zentalk.asus.com/en/discussion/comment/115275#Comment_115275

Hmm. Keep consoling yourself as money is now long gone.😄😄😄. And how many oled phones have you used lately.

View post

I compared with many high 90/120hz displays 🙂
After this update it's acceptable on rog

[MV]

John p

https://zentalk.asus.com/en/discussion/comment/115269#Comment_115269

My phone has improved a little. It wasn't too bad at the start. It has improved with this update . I compared it with the note 10+ and it's pretty similar when colours are compared . This is how it looks on my phone

View post

On high brightness it's fine. On low brightness is when oled starts showing its magic.
What brightness were you on. And screenshot might not show the real picture as eyes do.

[Jaganmohan]

jayesh.sugand

Guys a new update has been released 2008.70

Has anyone found any difference in black crush issue?

View post

At brightness above 50%, there is a improvement. I can see the difference now. But at low brightness still heavy black crush issue persists. Seeing batman movie in dark room will always be scary in this device. Either we need to accept and move on or wait for asus magical fix to remove black crush completely. I think chances for that is very minimal. If you are watching videos at night watch with brightness of atleast 70% that is the only work around we can do.