This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

screenshot-20200814-161049930.jpg
img-20200813-wa0011.jpg
picsart-08-13-04-46-11.jpg
picsart-08-13-04-44-38.jpg
img-20200813-wa0012.jpg


993 REPLIES 993

salmannaser
Star III
skailash2001

@salmannaser The green tint when display is off has been there from the beginning. Don't worry bro that is not an issue. Try zooming into a fully black image and you will still see it. It is just the nature of the display.


View post
Ya it was there from the beginning.. but want to know whether it's for all devices or just mine

illixir
Star III
Cpz

https://zentalk.asus.com/en/discussion/comment/108196#Comment_108196

Dude its not in some specific circumstances its all over phone ,and did u brought this dev? Until then u have no rights to speak about this issue so shut and ......u don't even know whats was the problem ur simply spanning like bots from nowere bot guy


View post
Spamming like bots? LOL. That seems to be more of your genre. I simply expressed my POV on the whole thing. The toxicity that people like you spread on professional forums is just pathetic.
Also, Yes, I have the phone and unlike whining like you, I am waiting for the official update that helps with it. Thus, calm down Kick Battowski and stop judging people for no reason. Peace.

illixir
Star III
anjubunny123

https://zentalk.asus.com/en/discussion/comment/108196#Comment_108196

maybe asus should have advertised ,warning :heavy black crush conditions apply bla bla bla

then users don't have right to comment or share thier pathetic experience

it's not users fault becuase they weren't ready to face such a serious issue without being warned.they were having High expectations after looking at asus promotions and youtubers reviews (it's funny no youtuber experienced black crush )

when a user finds this level of black crush just after unboxing their phone they would be devastated after spending so much so they will definitely share their frustration in the forum . it's not upto you that to name their comments as filth

anyone would be in serious agony on seeing their new phone display playing videos like wierd cartoonish square black grey patches

as asus never mentioned the problem in promotions ,they need to bear the blame and frustration of users they got no choice.


View post
It is ironical that no other OEM has "advertised" it either. And yes, the amount of toxicity and hate is filth. So, I will call it that. As for the issue and youtubers not facing it, some of them might have not used it at low brightness, some maybe have accepted the same in high Hz panels and some just chose not to highlight it. You cannot blame ASUS for it, can you? Maybe just ping in your favourite YouTuber and take his opinion.
Also, in case you have access to internet to post long comments as these and whine, I would request you to please Google the issue and see the forums of other OEMs. You'll surprise yourself.
Peace

Aryan202
Community Legend I

imperatorraj

https://zentalk.asus.com/en/discussion/comment/108401#Comment_108401

It is ironical that no other OEM has "advertised" it either. And yes, the amount of toxicity and hate is filth. So, I will call it that. As for the issue and youtubers not facing it, some of them might have not used it at low brightness, some maybe have accepted the same in high Hz panels and some just chose not to highlight it. You cannot blame ASUS for it, can you? Maybe just ping in your favourite YouTuber and take his opinion.

Also, in case you have access to internet to post long comments as these and whine, I would request you to please Google the issue and see the forums of other OEMs. You'll surprise yourself.

Peace


View post
Exactly every oem forum has tons tons of display related posts (especially high refresh rate ones)
I did post a lot of sources in my comments above whether it be oneplus or samsung flagships who "supposedly" use the best available panels have display issues too whether it be tint, black crush, retention, black bar around punch hole etc
Just see amazon reviews for oneplus 8pro that phone had dumpster fire sales and the review section is filled with complains
Even the ultra expensive note 20 ultra has various display complains

Aryan202
Community Legend I
And the people who claim that asus hasn't issued any statement regarding black crush, have any of them even read the multiple comments anders and other mods have stated here?
He has repeatedly said that asus is working on it. 58 was just a partial fix future updates will probably reduce it further
What more do you guys want asus to "acknowledge" smh
Plus all the big you tubers, tech sites won't always tell you the truth regarding any phone
Remember oneplus 8pro with "A+ display mate rating" we all know how that turned out to be lol
At the end of the day it's the users who report stuff and some of the honest YT channels
amoled tech is a eye candy for sure but it does come with its fair share of disadvantages