ROG 3 not charging.

[sayak_4ndz]

Please tell us some basic information before asking for help:
Model Name: ROG 3
Firmware Version: 17.0823.2007.47
Rooted or not: Not rooted
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): On Factory Reset
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[sayak_4ndz]

Receiving the worst experience of my life. Went this far to a service center. Now they are saying cannot submit this device as the link they use to register and submit the device is not working.
No regards for customer time/safety. Just selling off products and no after sale service.
Would anyone confirm if I need to place a customer consumer court complaint?
Selling phones with price equivalent to iPhone, this cannot be the expected customer experience.