ROG 3 - NETWORK ISSUE: 5G Mobile network automatically disconnect after the update.
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11-03-2020
05:43 AM
- last edited on
01-16-2024
12:28 AM
by
ZenBot
Please tell us some basic information before asking for help:
Model Name: ASUS ROG PHONE 3
Firmware Version: WW_17.0823.2009.99
Rooted or not: NOT
Frequency of Occurrence: EVERY MINUTE
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When I update my rog phone 3 with version of 17.0823.2009.98 and network issue started; When 5g is on , my network of sim1 & sim2 automatically disconnect for every minute; Today i updated new version of 17.0823.2009.99, still same problem.
Kind note: I have good 5g coverage in my area and before update it was working good.
I Factory reset my phone, changed apn setting, reset network setting, still problem is not resolved; Please find the attached picture FYI and help me on this
Model Name: ASUS ROG PHONE 3
Firmware Version: WW_17.0823.2009.99
Rooted or not: NOT
Frequency of Occurrence: EVERY MINUTE
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When I update my rog phone 3 with version of 17.0823.2009.98 and network issue started; When 5g is on , my network of sim1 & sim2 automatically disconnect for every minute; Today i updated new version of 17.0823.2009.99, still same problem.
Kind note: I have good 5g coverage in my area and before update it was working good.
I Factory reset my phone, changed apn setting, reset network setting, still problem is not resolved; Please find the attached picture FYI and help me on this
8 REPLIES 8
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11-03-2020 05:46 AM
Same freaking issue here since update 0.78!
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11-03-2020 01:42 PM
Bro, please let me know if you find any solution in future.
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11-18-2020 01:09 AM
Same here still no fix
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11-18-2020 03:20 AM
@almnoour I responded to some other people in another thread but the same goes for you:
I'm sending you instructions on how to capture a modem log via PM, so our devs can take a closer look at this issue.
I'm sending you instructions on how to capture a modem log via PM, so our devs can take a closer look at this issue.
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