ROG 3 call quality issue
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12-02-2020
09:20 AM
- last edited on
01-16-2024
04:22 PM
by
ZenBot
Please tell us some basic information before asking for help:
Model Name: ROG phone 3
Firmware Version: 17.0823.2009.99
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi, I'm living in India, I got the ROG phone 3 last month and I'm experiencing low call quality issues, every time I call someone they cannot hear me well and the same for me I cannot hear them well also, the sound is low for them and they keep on telling me this, Is there any solution? Can someone please help
Model Name: ROG phone 3
Firmware Version: 17.0823.2009.99
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi, I'm living in India, I got the ROG phone 3 last month and I'm experiencing low call quality issues, every time I call someone they cannot hear me well and the same for me I cannot hear them well also, the sound is low for them and they keep on telling me this, Is there any solution? Can someone please help
4 REPLIES 4
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12-02-2020 11:08 PM
Already saw the same discussion in this community page but didnt see any solution in the comments
@Anders_ASUS ??
@Anders_ASUS ??

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12-03-2020 02:28 AM
@harishkumarm2712 I'd like to collect a device log from you, but first do this and get back to me with your results:
Install Google Dialer and make some phone call, check if the call quality is better/worse.
Let me know which carrier you are using.
Install Google Dialer and make some phone call, check if the call quality is better/worse.
Let me know which carrier you are using.

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12-03-2020 02:28 AM
@harishkumarm2712 I'm also sending you instructions via PM on how to capture a device log.
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12-03-2020 04:04 AM
@Gustav_ASUS
the call quality is worse which ends in same results in Google dialer and I'm using Airtel in SIM1, JIO in SIM2
i did SMMI test also
in single test, i found my Boardmic3 output voice is very low.
will send you the device log very soon. Thanks for the quick response
the call quality is worse which ends in same results in Google dialer and I'm using Airtel in SIM1, JIO in SIM2
i did SMMI test also
in single test, i found my Boardmic3 output voice is very low.
will send you the device log very soon. Thanks for the quick response
