problem network sim card 1&2 after update 17.0823.2008.78

[robustagundam]

Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version:17.0823.2008.78
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
after 1 update 17.0823.2008.78 my phone always lost signal especialy simcard2 not detect the card
and i switch simcard 2 to simcard 1 and simcard that i put in simcard2 tray not geting signal
and there is notification telephony service that sim 2 not allowed
please fix this problem asap I have to work using both network

[immanuelselvan1]

robustagundam

Please tell us some basic information before asking for help:

1. Model Name: rog phone 3
2. Firmware Version:17.0823.2008.78
3. Rooted or not: no
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

after 1 update 17.0823.2008.78 my phone always lost signal especialy simcard2 not detect the card

and i switch simcard 2 to simcard 1 and simcard that i put in simcard2 tray not geting signal

and there is notification telephony service that sim 2 not allowed

please fix this problem asap I have to work using both network

problem network sim card 1&2 after update 17.0823.2008.78

Dude u need to enable the sim card
Settings/Network & Internet/Sim card/Enable sim 2 (if not disable and enable both of 'em
Another soln:setings/system/reset options/reset wifi mobile and Bluetooth/then reset settings
Done👍

[robustagundam]

immanuelselvan1357

https://zentalk.asus.com/en/discussion/36782/problem-network-sim-card-1-2-after-update-17-0823-2008-...

Dude u need to enable the sim card

Settings/Network & Internet/Sim card/Enable sim 2 (if not disable and enable both of 'em

Another soln:setings/system/reset options/reset wifi mobile and Bluetooth/then reset settings

Done👍

View post

Settings/Network & Internet/Sim card/Enable sim 2 (if not disable and enable both of 'em)
-i done that now both of my simcard not detected
-if i disable simcard 2 my simcard 1 detected
soln:setings/system/reset options/reset wifi mobile and Bluetooth/then reset settings
-still same
thx for helping me

[robustagundam]

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please help

[edwin_wahyudi_0]

exactly same problem.
using network carrier from Indonesia
SIM 1 = Telkomsel
SIM 2 = XL

If i enable sim 1 & sim 2, then my sim 2 prompt "sim 2 not allowed", and my sim 1 also got no network
if i disable sim 2, my sim 1 works fine
already tried to swap sim 1 & sim 2 place. same result
already check the sim card on other device, no problem with the sim card

WTF with this phone man -_-"