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Please fix this refresh rate glitch

sonwid23
Star II
My all devices
Capture Card : Avermedia GC553 (Supporting 4K60Hz, 1080P120Hz)
Converter : Club 3D USB-C to HDMI (Supporting 4K60Hz, 1080P120Hz)
HDMI Cable : E.net Ultra High Speed HDMI Ver.2.1 (Supporting 4K30Hz, 1080P240Hz)
Phone : Rog Phone 3 (Display - 144Hz)

I bought these all devices for Rog Phone 3
When Rog Phone is connected to Capture card through Converter,
Rog Phone is capped to 60 Hz with this announcement "Refresh rate is set to 60Hz"
But Oneplus doesn't have this glitch and doesn't even need good devices which support 1080p120Hz
Cuz even If capture card only supports 60fps, Oneplus is not capped to 60Hz, Oneplus has own display
Please change system of Rog phone like Oneplus
Don't say "buy Oneplus", I already ordered😡
But I still like Rog Phone, I wish using Rog Phone again (with capture card)
ASUS Mods @Anders_ASUS@Gustav_ASUS @ARP@ARP_ASUS answer me please
7 REPLIES 7

JímCODM
Star I
Also facing the same issue

Anders_ASUS
Hall of Fame III
sonwid23

My all devices

Capture Card : Avermedia GC553 (Supporting 4K60Hz, 1080P120Hz)

Converter : Club 3D USB-C to HDMI (Supporting 4K60Hz, 1080P120Hz)

HDMI Cable : E.net Ultra High Speed HDMI Ver.2.1 (Supporting 4K30Hz, 1080P240Hz)

Phone : Rog Phone 3 (Display - 144Hz)

I bought these all devices for Rog Phone 3

When Rog Phone is connected to Capture card through Converter,

Rog Phone is capped to 60 Hz with this announcement "Refresh rate is set to 60Hz"

But Oneplus doesn't have this glitch and doesn't even need good devices which support 1080p120Hz

Cuz even If capture card only supports 60fps, Oneplus is not capped to 60Hz, Oneplus has own display

Please change system of Rog phone like Oneplus

Don't say "buy Oneplus", I already ordered😡

But I still like Rog Phone, I wish using Rog Phone again (with capture card)

ASUS Mods @Anders_ASUS@Gustav_ASUS @ARP@ARP_ASUS answer me please


Please fix this refresh rate glitch
Sorry about the late reply. The converter card is probably what causes the refresh rate to max out at 60hz (which you have probably already guessed) but we're pushing our devs by pointing out that it's possible with OnePlus.
Thanks!

MAKS
Star I
Anders_ASUS

https://zentalk.asus.com/en/discussion/37872/please-fix-this-refresh-rate-glitch

Sorry about the late reply. The converter card is probably what causes the refresh rate to max out at 60hz (which you have probably already guessed) but we're pushing our devs by pointing out that it's possible with OnePlus.

Thanks!


View post
I know for sure that everything worked, the problem is in rog phone 3
A week ago I had 90 fps in pubg mobile and 60 on stream via obs(Avermedia GC553 Ultra), and now 60hz lock is everywhere...