Please tell us some basic information before asking for help: Model Name: Rog phone 3 Firmware Version: latest updated Rooted or not: not Frequency of Occurrence: once a day APP Name & APP Version (If your issue relates to the app): phone In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== I don't no whats wrong with my phone it shutdowns suddenly while seeing videos with high volume. Before switching off there will be some disturbance noise in the upper speaker of the phone. I had gone through same issue in my last phone which was also a rog phone 3, but after discussing with the asus team I got it replaced but I'm still facing the same issue. I need solution for this issue asap.