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Phone switch off automatically

Star III
Please tell us some basic information before asking for help:
Model Name: Rog phone 3
Firmware Version: latest updated
Rooted or not: not
Frequency of Occurrence: once a day
APP Name & APP Version (If your issue relates to the app): phone
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I don't no whats wrong with my phone it shutdowns suddenly while seeing videos with high volume. Before switching off there will be some disturbance noise in the upper speaker of the phone. I had gone through same issue in my last phone which was also a rog phone 3, but after discussing with the asus team I got it replaced but I'm still facing the same issue. I need solution for this issue asap.

Community Legend II
Hi shambu694,
Please check your PM.